Privacy Policy
Last Updated: March 15, 2025
At posthubchaton, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget planning services. We're committed to transparency and giving you control over your data. Operating in Taiwan, we comply with the Personal Data Protection Act and maintain high standards for data security.
Information We Collect
We collect information that helps us provide better budget planning services. The data we gather falls into several categories, and we're upfront about what we need and why we need it.
- Account information like your name, email address, and phone number when you register
- Financial data you choose to share for budget planning purposes
- Usage patterns showing how you interact with our platform
- Device information including IP address and browser type
- Communications you send us through contact forms or support channels
We don't collect more than we need. If something isn't necessary for our services, we won't ask for it. You're always in control of what information you share with us.
How We Use Your Information
Your data serves specific purposes, and we're careful about how we use it. Here's what happens with the information you provide:
Service Delivery
We use your information to provide budget planning tools, generate financial insights, and maintain your account. This is the core of what we do.
Communication
We'll send you updates about your account, respond to your questions, and occasionally share relevant information about our services. You can opt out of marketing emails anytime.
Improvement and Analysis
We analyze usage patterns to make our platform better. This helps us understand what works and what needs fixing.
Security and Compliance
Your data helps us prevent fraud, maintain security, and comply with legal requirements in Taiwan.
Data Storage and Security
We store your information on secure servers with encryption. Our team follows strict protocols to protect your data from unauthorized access.
Security measures include: encrypted data transmission, regular security audits, restricted employee access, secure backup systems, and continuous monitoring for suspicious activity. We update our security practices regularly to stay ahead of emerging threats.
Despite our best efforts, no system is completely secure. If we detect a breach that affects your data, we'll notify you promptly and take steps to minimize the impact.
Your Rights Under Taiwan Law
Taiwan's Personal Data Protection Act gives you specific rights. We respect these rights and make it straightforward to exercise them.
Access and Review
You can request a copy of your personal data at any time. We'll provide it in a readable format within 30 days.
Correction and Updates
If your information is incorrect or outdated, you can update it through your account settings or contact us for assistance.
Deletion Requests
You can ask us to delete your data. We'll honor this request unless we're required to keep certain information for legal or legitimate business reasons. When we delete your data, it's gone from our active systems within 90 days.
Data Portability
Want to move your data elsewhere? We'll provide your information in a format that works with other services.
Objection Rights
You can object to how we process your data. We'll review your request and make changes if your situation warrants it.
Data Retention
We don't keep your data longer than necessary. Different types of information have different retention periods based on their purpose and legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Active account plus 3 years | Legal compliance and service provision |
| Financial Data | Active account plus 5 years | Taiwan financial record requirements |
| Usage Logs | 18 months | Service improvement and security |
| Communication Records | 2 years | Customer support and dispute resolution |
| Marketing Preferences | Until you withdraw consent | Respecting your communication choices |
After these periods expire, we securely delete or anonymize your data so it can't be traced back to you.
Sharing Your Information
We're selective about who sees your data. We don't sell your information to third parties. Period.
We may share your data with:
- Service providers who help us operate our platform (cloud hosting, payment processing)
- Professional advisors including lawyers and accountants when necessary
- Law enforcement or government agencies when legally required
- Potential buyers if our business is sold (with your notification)
Everyone who accesses your data is bound by confidentiality agreements and must follow strict data protection standards.
Cookies and Tracking
Our website uses cookies to improve your experience. Some are essential for the site to work, while others help us understand how you use our services.
You can control cookies through your browser settings. Blocking certain cookies might affect how our site works. We use session cookies (temporary) and persistent cookies (stored on your device). Most cookies expire after 12 months.
We don't use third-party advertising cookies. Our tracking focuses on making our service better, not on following you around the internet.
International Data Transfers
Your data is primarily stored in Taiwan. If we need to transfer information internationally for service operations, we ensure adequate protection through approved transfer mechanisms and contracts that meet Taiwan's data protection standards.
We work with service providers who maintain facilities in other countries, but they're all required to provide the same level of protection you'd expect in Taiwan.
Children's Privacy
Our services aren't designed for anyone under 18. We don't knowingly collect information from children. If we discover we've collected data from someone under 18, we'll delete it promptly.
Parents who believe their child has provided information to us should contact us immediately at the details below.
Changes to This Policy
Privacy practices evolve, and so does our policy. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.
Minor updates might happen without notification, but we'll always update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
How to Exercise Your Rights
Want to access, correct, or delete your data? Here's what to do:
- Log into your account and update information directly through settings
- Email us at [email protected] with your request
- Call us at +886910832442 during business hours
- Write to us at our office address listed below
We'll verify your identity before processing requests. Most requests are handled within 30 days, though complex requests might take longer. We'll keep you updated on progress.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your data, reach out to us:
Email: [email protected]
Phone: +886910832442
Address: No. 684, Section 1, Zhonghua Rd, Taitung City, Taitung County, Taiwan 950
We typically respond within 48 hours during business days.